Customer Testimonials

Testimonials

We're working in your community.
At least that's what our customers tell us.

Our customers from Texas to Ontario rely on YP One for one simple reason: it works. But we thought you'd like to hear that from them, instead of us.

Read our customer's stories and if you'd like us to help grow your business, too. Simply fill out a consultation form on this page, email sales@yponepublishing.com or use our YP One Directory to get the phone number of the sales office nearest to you.

Working in Texas

This is my second year advertising in YP One's Rosenberg/Richmond directory, and I've gotten quite a few calls and referrals from that. I've advertised in a few different yellow pages, and have found that YP One gives me more for my money. When I looked at price versus what I was getting from some of the competitors – or distribution versus what the other companies were getting for advertising space – I saw that YP One was just a better deal… so I switched.

--Craig Duvall, owner, Duval Insurance Agency, Richmond, TX

I notice I get more calls from the YP One books we're in compared with the others. They gave me a good deal. They're great to work with, and the staff is very professional. I get a good return on my dollars, so I'm very happy with them.

--Charles Dossett, Action Glass, Beaumont, TX

We've been advertising with YP One since 2000 or 2001. I'm a CPA, so most of the business I get is through referrals or word-of-mouth. We advertise in a few different yellow pages, but YP One is the one we use most. I really do think it's the best phone book in the area. More people seem to use it, and if you're going to advertise, you obviously want to be in the one most people use.

--James Edwards, Edwards, Tate, and Fontenote, Beaumont, TX

Our company services the entire Houston area, and we're in a lot of different books. I'm happy with my experience with YP One. The price is reasonable, and advertising in its books has made the phones ring. I think people like to keep small phone books; they seem more personal than the bigger books, and people think the companies that advertise in them are local.

--Bobby Garcia, Precision Glass & Mirror, Houston, TX

We began advertising our Computer Services and Repair business in YP One about nine months ago. Everything has been really wonderful so far. It is such a pleasure working with our sales rep. She really takes the time to understand our needs. She was also very helpful with the design of our display ads. We run quarter-page and three-quarter-page ads in League City/South Shore, Friendswood, and a few of the other directories. Advertising with YP One has been easy and cost-effective.

--Marlene Jones, Friendly Computers, Webster, TX back to top

Working in Arizona

I've worked with YP One for just a few months, and have already received quite a few phone calls from the ads we placed in the Mesa and Apache Junction books. I'm very happy with the results.

The biggest factor that led us to YP One was price. The cost of advertising in the bigger yellow pages is astronomical, and with YP One, you get the same effect for a whole lot less. When a new customer calls and says they found us in the yellow pages, we know it's YP One. It's the only yellow pages we advertise in.

--Brigitte Kneale, owner, Brooke Insurance, Mesa, AZ*

I've been advertising in the YP One Cave Creek and Greater Scottsdale books for more than two, maybe three years, and they've been good publications for me. Obviously, if I get enough phone calls to more than pay for an ad, then the ad works. That happens with YP One. I always ask new customers where they found us, and YP One has given us a good rate of return. Advertising in YP One is a no-brainer. It's worked really well for us.

--Doug Arfa, Computer Handyman, Phoenix, AZ

We've been working with YP One for around three years. We're in all the YP One books as well as the other yellow pages. YP One is great -- it's the only book that works, to be honest with you. I spend a significant amount in phone book advertising. I'm having a really time hard with the other books right now, but YP One is working well for me. It's less expensive than the others, and the ads look better. Other companies will sign me up, and then the phone doesn't ring very often. YP One always pays for me.

--Brian Marshall Schemp, Redwood Plumbing, Chandler, AZ*

We haven't been advertising with YP One for long, but so far, we've made well over our money back. We have a half-page ad in the Tempe, Cave Creek, and Chandler/Gilbert books, as well as in the other yellow page directories. There are days when we got five or six calls from YP One books; the larger yellow pages just don't compare. We wanted to target a particular geographic area, and YP One helped us do that. We're pretty pleased with the results so far.

--Brian Personette, Locks-N-More, Phoenix Valley, AZ

I've been with YP One for four or five years. Our sanitation business covers quite a large area, and I try to spread my advertising dollars around in terms of exposure. We get quite a few calls from people saying they found us in YP One. It's been a good source of customers.

--John Chikie, Service Master, Scottsdale, AZ back to top

Working in Louisiana

YP One has worked really well for us. Our sales representative has been wonderful to work with, and it's been a good value. We get a larger sized ad for our money compared with the other yellow page books. I've had people call and say they've seen our ads in the YP One directories. So, we are happy with YP One.

-- Kathleen Suire, Dental Plus, DeRidder, LA

Much of our business has been word-of-mouth, but in the last year or so, we've seen business grow as a result of our ads in the two YP One books we advertise in. We did advertise in another book as well, but YP One has given us a much better experience. It just boils down to our sales rep. She's an amazing person, and very helpful. She has never pressured us to do anything out of our range -- which was a problem with the other yellow pages book. We work on a very limited budget, and have to make sure that every dollar works for us. YP One has absolutely given us more for the money.

-- Michelle Miller, co-owner of Advanced A/V Technologies, Sulphur, LA

YP One has been helpful to our business. We get a return on our dollar. Our local reps work well with us, and definitely are not as pushy as reps I've worked with from other books. Once, I told a rep from another company to work up a proposal worth $250, and she came back with a $650 proposal! That never would have happened with YP One. In terms of bringing in customers, YP One outdoes the other books 3 to 1. And the cost is much lower.

--Denise Foster, Creative Concepts, Lake Charles, LA

I took over this business just two months ago, but the previous owner was with YP One for six years. She was quite pleased, so I would say that I'll be pleased with it, too. We advertise in several YP One directories including Jefferson/Davis and Beauregard/Vernon. I have clients coming from everywhere, and a lot of them found us in YP One. Plus, I love our rep.; she's great to work with. YP One has been good to us.

-- Misty McFatter, Misty's Pro Groom & Board, Lake Charles, LA back to top

Working in Canada

We highly recommend YP One to all businesses

PhoneGuide is an excellent alternative to the yellow pages put out by your competitors, and we highly recommend it to all businesses. Our representative for the 2007-2008 edition provided us with excellent service, explaining everything in detail and answering all our questions about pricing and area of coverage. She went to great lengths to make sure we were completely satisfied with our proofs and that we felt we received value for our advertising dollars.

--Craig Armstrong, SX Heating & Cooling, Essex, Ontario

One call paid for it all!

With the new PhoneGuide now out in Chatham, we have seen an increase in calls for the area. One service call alone turned into a large job that covered the investment we made for one full year. One call paid for it all! Advertising in the PhoneGuide definitely works for us.

--Mark Beaudoin, Plumbing Now Inc., Windsor, Ontario

Since advertising in YP One, we've really noticed an increase in phone inquiries.

Having only advertised in the larger yellow pages, I was not convinced that the other phonebooks would help my business. My account executive explained the importance of the PhoneGuide and how I should be represented in the book. I was very impressed with her presentation. I purchased a two heading package and have really noticed an increase in phone inquiries, especially when the book was first delivered. This really helped because our location is somewhat hard to find. Also, when we are doing work in people's homes, we notice that the PhoneGuide seems to be the book we see by the phone! I would definitely recommend the PhoneGuide to anyone looking to increase their business.

--John Therrien, Therrien's United Floors, Midland, Ontario

We have been advertising for the PhoneGuide for several years now and find it to be an exceptional value for our advertising dollar. We receive numerous calls per month from our color display ad, and are pleased with the results. We will continue to advertise with the PhoneGuide for many years to come.

--Elizabeth Smeulers, Simcoe Trophies, Barrie, Ontario

We are excited to partner with PhoneGuide and to carry its Barrie community phone book in all our Guest Rooms for 2008. The PhoneGuide will add great value for our guests as they will be able to quickly access maps for Barrie and the surrounding area, stadium seating for Barrie, Orillia, and Toronto, detailed airport information and transit schedules, and local community information and events. The advertisers will benefit from the extra exposure ensuring that our guests have a great holiday or work experience while in Barrie.

We look forward to a continued relationship with the Phone Guide as it grows to be the number-one community phone book.

--Ken Montgomerie, Holiday Inn Express Hotel & Suites, Barrie, Ontario

During this past year, our company conducted a survey with our upholstery customers to determine where they had heard of our company. I am delighted to inform you that 82 percent of our business has come directly from our advertisements in the PhoneGuide. Since our survey was conducted over the course of an entire year, we have clear evidence that the PhoneGuide is not one of those publications that finds its way into the garbage six months after it's published. Obviously, families and businesses keep and use the book all year long. Accordingly, we are delighted to continue a long relationship of advertising in the PhoneGuide.

--George E. Jenkins, Accents Dufferin, Caledon, Ontario

As we are a non-profit organization, sometimes it is hard to raise funding to advertise. The PhoneGuide has always come forward to donate space. It is very important that our organization can be seen by all members of the community. The support that we offer to people with mental illness and addictions is critical to any community. Year after year, we have seen our sales rep's smile brightening our doorway. Thank you once again.

--Members, Staff, and Management Committee of My Friends Place, Alliston, Ontario

After consulting with our PhoneGuide representative and seeing the difference having a larger ad that included descriptive text could make to our organization, I was thrilled. Before our ad was enlarged and changed, we were a blip on the radar. I have since had positive feedback from people searching for help, and it's important that people know what our organization's services are and how we can help families and people with intellectual disabilities. Since the PhoneGuide is community-based, it certainly makes searching for services much easier. We will definitely be renewing the ad next year, and I look forward to working with the PhoneGuide again.

--Penny Downey, Community Living Association for South Simcoe, Alliston, Ontario

Advertising in PhoneGuide drives results.

Advertising in the 2007 PhoneGuide led to excellent results for our businesses. For every customer call we receive, we inquire how they heard about our office. The response, more often than not, is the PhoneGuide. We highly recommend your services to any Barrie area business that is looking for advertising that drives results.

--Gerrit Zwaal and Sari Garner, Allstate Insurance, Barrie, Ontario

One hot Saturday afternoon in September, we received a call from a Kitchener gas station. A man was driving his daughter to Waterloo from Toronto, and his vehicle had broken down on the highway. He had hitchhiked to the nearest gas station, where he picked up the latest Phone Guide. He noticed our car rental ad in the book at first glance, because it says '24-hour service.' As soon as we realized what had happened, we ran to his rescue. We helped him get his vehicle towed to a local repair shop, and provided him with a rental vehicle. He was on his way to Waterloo within 30 minutes. A few days later, when his vehicle was fixed, he returned the rental to us and we gave him a ride to the repair shop so that he could retrieve it. Your book saved him a couple of hotel stays and offered a lot of convenience. He was very thankful to us, and in turn we want to say a big ‘thank you' to you.

--Iggy Wong, Autohire Rent-A-Car, Cambridge, Ontario

I recently took over this café and catering business, and last year was the first year I advertised in the PhoneGuide. I have customers who say they found us through the fabulous full-page ad we have in the PhoneGuide, and that's why they called. Advertising in PhoneGuide has been really cost-effective, as it's much less expensive than the other phone directories. Our sales rep has been really helpful. It's been a good experience.

--Joyce Lupe, Take Five, Sarnia, Ontario back to top

Make sure your phone rings when people are ready to buy.

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